REQUEST A VISIT NOW 1-833-946-7833
instED phone lines are currently down. As we work to find solutions, visit requests can be made through the online portal, the instED mobile app, or by calling the alternate numbers below.
CCA members, contact the CRU at 866-610-2273 Non-CCA members, call at 857-208-0369

Providing ED-alternative care to your patients at home

With instED, you’ll have peace of mind knowing your patients are cared for by highly trained mobile health providers. instED provides seamless communication and ensures you’ll receive all of the necessary medical documentation related to your patient’s care.

REQUEST A VISIT NOW

Partnering with providers to improve health outcomes with excellent results

 

With instED, you’ll have peace of mind knowing your patients are cared for by highly trained mobile heath providers in collaboration with our clinicians. You will be kept informed and updated on the care they receive.

1200+
Reviews from patients and their families demonstrating the impact of this service. instED maintains a 4.9 star rating on Google.
88%
Of instED visits help patients stay home from the Emergency Department and the hospital admissions that often follow on the day of their visit.
12000+
In-home visits completed in 2024.

Innovative technology platform: instED Now

instED is supported by a comprehensive technology platform called instED Now. This platform uses leading technology and security protocols to provide a safe, secure and user-friendly way to request an instED visit.

In addition, the technology platform allows paramedics to actively engage in the care process and document all necessary information along the way. 

Don’t take our word for it.
See what providers are saying.

Robert D. MacArthur, MD

Chief Medical Officer, Commonwealth Care Alliance® 

“Partnering with instED has allowed our providers to offer instED’s innovative and compassionate urgent care services as an alternative to visiting an emergency department. Our members have appreciated the quality care that is now available in their homes, which has been instrumental during the COVID-19 pandemic.”

Frequently Asked Questions

What is instED?

instED provides acute medical care in the comfort of a patient’s home.

What can instED treat?

instED can treat nearly all nonemergency medical conditions that can be treated in an emergency department. This includes a wide range of common to complex illnesses, injuries, chronic conditions and more.

Does instED follow up with providers after an instED visit?

Yes. instED is considered a complement to the care patients receive from their providers and fills the gap between primary care and emergency care. instED will keep you informed about the care your patient receives and follow up with appropriate medical documentation.

How do I request a visit for my patient?

It’s easy to request a visit from instED! Simply give us a call at 1-833-946-7833 or use our online provider portal here.

How much does an instED visit cost?

This may be a covered benefit under your patients’ current health plan. Check with your patients’ insurance provider if you aren’t sure of their coverage.