On-demand medical care with long-term impact
Partnering with instED helps improve patient outcomes by providing the highest level of on-demand medical care-in-place, helping to manage MLR, decrease ED use and admissions, and maximize value to providers and ability to serve patients.
instED is an end-to-end acute care solution that delivers high-level medical treatment to patients in their homes, prioritizing care team integration and follow-up. Our team brings together experienced RNs, EMS partners, and Virtual Medical Control clinicians to deliver our high-quality care powered by our proprietary online platform, instED Now.
Continuity
Through the instED Now platform, care teams are notified each time a patient in their care has a visit, with live updates and visit notes available through the Provider portal.
Engagement
A dedicated customer account manager provides training and materials for visit requestors, while maintaining regular reporting to ensure shared goals are met.
Savings
instED is proven to decrease in-patient admission and unnecessary ED use among high-utilizing cohorts, contributing to lower costs of care and more favorable MLR.
Experienced care, Proven results
90%
of instED patients remain home on the day of their visit, avoiding transports, ED visits, and inpatient admissions that often follow.
23%
Reduction in inpatient admissions among high-utilizing members over a three-month period.
88
88 Net Promoter Score based on patient feedback and ranking. instED maintains a 4.9-star rating on Google.
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