Partnering with instED helps improve patient outcomes by providing the highest level of on-demand medical care-in-place, helping to manage MLR, decrease ED use and admissions, and maximize value to providers and ability to serve patients.
instED is an end-to-end acute care solution that delivers high-level medical treatment to patients in their homes, prioritizing care team integration and follow-up. Our team brings together experienced RNs, EMS partners, and Virtual Medical Control clinicians to deliver our high-quality care powered by our proprietary online platform, instED Now.
Through the instED Now platform, care teams are notified each time a patient in their care has a visit, with live updates and visit notes available through the Provider portal.
A dedicated customer account manager provides training and materials for visit requestors, while maintaining regular reporting to ensure shared goals are met.
instED is proven to decrease in-patient admission and unnecessary ED use among high-utilizing cohorts, contributing to lower costs of care and more favorable MLR.
of instED patients remain home on the day of their visit, avoiding transports, ED visits, and inpatient admissions that often follow.
Reduction in inpatient admissions among high-utilizing members over a three-month period.
88 Net Promoter Score based on patient feedback and ranking. instED maintains a 4.9-star rating on Google.
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