REQUEST A VISIT NOW 1-833-946-7833
instED phone lines are currently down. As we work to find solutions, visit requests can be made through the online portal, the instED mobile app, or by calling the alternate numbers below.
CCA members, contact the CRU at 866-610-2273 Non-CCA members, call at 857-208-0369

Providing quality medical care in the home

instED provides acute medical care in the comfort of a patient’s home.

We provide an alternative to the Emergency Department for patients who can safely be treated at home, without the expense and inpatient admission that can follow.

Our History

Piloted, pioneered and proven by a Massachusetts based Health Plan, instED is a mobile integrated health solution that is unique in providing a full range of clinical responses matched to patient acuity for those in need of acute medical care.

It’s well known that people with multiple chronic conditions, disabilities and behavioral health needs account for the vast majority of ED utilization and related hospitalization risks and costs. Meeting their needs is your greatest challenge and, with instED, your greatest opportunity.

With our deep expertise in home-based care, we understand that many ED visits are not medical emergencies and can be successfully managed in the comfort and safety of a patient’s home.

Years of experience have helped us enhance and scale our innovative mobile integrated healthcare solution to make its benefits available to healthcare organizations and systems across the spectrum.